🏂Onboarding Process

Here are steps for onboarding and integrating with Nivapay in order to let your users start making live transactions.

Step 1: Make a sales enquiry

Contact our sales team by either filling this website enquiry form or messaging us on our social media handles. You can read up about our offerings in the Products section.

• Telegram

• Twitter (X)

• Skype

• LinkedIn

We would like to understand your use case in order to suggest you a solution, which best suits your need.

Step 2: Verify your business

Once we have mutually agreed on the solution, you need to go through our due diligence process by submitting your KYB (Know your Business) to our onboarding team. After that, you shall first receive access to our sandbox environment.

Step 3: Start Integration

Your developers can start integration using our sandbox environment. Follow the process outlined in Integrations section.

Step 4: Testing

We strongly recommend you to test this integration, end-to-end user journey and your specific use cases within this sandbox environment before going live. Having a robust and well thought of integration process will go a long way in ensuring that your users don't face any friction later. Don't worry, we will be there to assist you in this process.

Step 5: Go live

Once the KYB is approved and sandbox testing is done, we will provide you access to the production environment. This will enable your users to perform live transactions through your platform.

In order to go live, you just need to update your credentials from sandbox to that of production:

1. Update the request URLs as listed here

2. Replace the merchant ID and API key

3. Change the name of cryptocurrency from testnet to mainnet

Step 6: Getting support

We provide ongoing support if you have any problems or questions. Reach out to your Sales Representative or email us at [e-mail] any time for help.